People who are considered unattractive are more likely to be belittled and bullied in the workplace, according to new research.
The study by Michigan State University found that unattractive workers
were treated more harshly than their attractive colleagues when it came
to promotions and which tasks they were given to do. And that being 'ugly' played more of a role in how someone is treated than their age, gender or how long they had worked there.
Previous research has found that attractive students tend to be more popular in school. However,
this study, led by associate professor of management at the University
Brent Scott, is the first to find a direct correlation between
attractiveness and bullying in the workplace.
'Frankly, it's an ugly finding,' said Scott. 'Although we like to think we're professional and mature in the workplace, it can be just like high school in many ways.' The researchers surveyed 114 workers at a health care facility in the southeastern United States.
The workers were each asked how often their colleagues 'engaged in cruel behavior' towards them. This cruel behaviour included saying hurtful things, acting rudely and making fun of them. A
separate group of people, who didn't know any of study participants,
were each shown photos of the workers and asked to judge how attractive
each of them were. Workers that were rated as unattractive were treated much more harshly than those the separate group classed as attractive.
This included being given menial tasks or jobs other people didn't want to do and being overlooked for promotion.
And
this was the case even when other key factors were taken into account,
including age, gender and how long they had worked at the health care
facility. The researchers
also collected information on how agreeable or friendly the workers
were, based on questionnaires completed by their spouses, partners or
good friends.
'Our findings revealed that both personality and appearance matter,' Scott said.
Knowing
the potential targets of hurtful behavior could help managers monitor
susceptible employees to prevent them from becoming victims or to
provide counseling and social support if prevention attempts fail, he
added.
The results appear in the research journal Human Performance.
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